The service model adopted by DMPL is one of collaborative nature. Business needs & wants of our Customers are clearly identified to ensure full satisfaction & high standards of delivery.

DMPL’s service model focuses on having the “right product”, in the “right quantity”, at the “right place”, at the “right time”, with the “right cost.” The key drivers of success pinpoint at achieving balance with both Quality-of-Service and Cost-Efficiency. The DMPL model encapsulates the essence of service effectiveness & excellence in operations, supported by the DMPL values of Trust, Teamwork & Growth.